How can I ensure that I get an item when it's in stock? (4) A refurbished item that I wanted is no longer available.

The AppleCare Plan provides up to three years of world-class support for Mac, and up to two years of world-class support for iPad, iPod, iPhone, Apple Watch, Apple TV and HomePod. For more coverage, you have the option of purchasing AppleCare Plan with your Apple Certified Refurbished Product. (3) Can I purchase AppleCare plan for my Apple Certified Refurbished Product?Īll Apple Certified Refurbished Products are covered by a one-year limited warranty.

The assurance that the unit meets Apple's rigorous quality standards, and that its defective components have been replaced by genuine Apple components.

A fully functional unit with complete documentation.

(2) What should I expect when I purchase an Apple Certified Refurbished Product? Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.

is placed into a Final QA inspection prior to being added to sellable refurbished stock.

includes either the Operating System originally shipped with the unit or, in some cases, a more recent version.

is repackaged (including appropriate manuals, cables, new boxes, and so on).

is put through a thorough cleaning process and inspection.Apple Watch devices that require replacement parts are not included in the Apple Certified Refurbished Program.undergoes full functionality testing and any defective modules identified in testing are replaced.While only some units are returned due to technical issues, every unit is evaluated to ensure it meets Apple's quality standards.Įach Apple Certified Refurbished Product: (1) What are Apple Certified Refurbished Products?Īpple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale.

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